I WANT TO JOIN THE KAY ALEXANDER COSMETICS TEAM, WHERE DO I START? 

We are always accepting applications to join our team. Please email info@kayalexandercosmetics.com a copy of your resume and cover letter addressed to Lisa Marble 

DO YOU SHIP INTERNATIONALLY? 

We currently ship only within the United States, but as we continue to expand, we will update our list of countries. Thank you for your patience.

WHERE IS MY ORDER?

At the time of your order, a tracking number would have been supplied in the shipping confirmation. Any of our client specialists will be happy to assist you with tracking your recent order. Please send an email to info@kayalexandercosmetics.com

HOW DO I CHANGE OR CANCEL MY ORDER? 

You may change or cancel your order at anytime before the order has shipped. After receiving a shipment confirmation, you will need to contact us for a return label, all products must be unopened to receive a full refund. 

HOW DO I EXCHANGE OR RETURN MY PURCHASE?  

If for any reason you are not 100% satisfied with your Kay Alexander Cosmetics purchase, simply return the unused portion and we will remit your account for the full purchase amount or exchange for an item of equal or lesser value. Please note that gift cards and e-gift cards cannot be returned or exchanged. 

I HAVE A QUESTION BUT I DO NOT SEE THE ANSWER HERE

We want to make sure you receive an answer to your inquiry, please fill out the contact form or send an email to info@kayalexandercosmetics.com